Case Study
The world’s biggest building society
The building society engaged Jenny Garrett Global to support a cohort of 25 of their high potential colleagues, with the aim of equipping participants to navigate the potential challenges and opportunities that they may face as colleagues from ethnically diverse backgrounds.
The building society were keen to incorporate one to one coaching and masterclasses in the design led by Jenny Garrett Global. These interventions would be incorporated into their programme alongside other elements designed and delivered by the building society.
They made it clear that Inclusion and Diversity was a strategic imperative for the building society. The programme consisted of psychometrics at the start, followed by 3 masterclasses over six months with
coaching in between each session.
Results
A shift in participants’ confidence (from 59% positive to 76% positive), improved perception of how diverse perspectives are received (18% positive upwards shift) and significantly improved access to mentoring and sponsorship (from 35% to 88% positive).
Highlights – Coaching was a highlight. Matching worked well, with coachees having up to 3 chemistry calls before making their decision. The client was happy that we fed back on themes to help them improve their inclusion.
Feedback
“Coach was exceptionally good, really helped identify areas for development. Sessions were effective.”
“The coaching has been life changing. The way we are thinking about career pathway and being open about it is great – this has triggered all the right discussions between myself, my line manager, my sponsor and my community leader.”
“The programme was deemed highly successful with 27% of those on the programme achieving promotion during its duration.”
