Retreat Terms & Conditions

What’s included in the price?

Saturday night accommodation – based on two sharing refreshments, lunch and dinner on Saturday
Sunday breakfast, refreshments and lunch.
All course materials and sessions

Do I have to share a bedroom?
We find that participants enjoy sharing and it’s an additional way to make connections and develop friendships.
If you’d prefer your own room, there is a single room supplement of £100

Can I come for just part of a retreat?

For the benefit of everyone, we ask that all participants commit to attending the entire retreat, arriving for the beginning of the retreat and staying until the end. Your wholehearted commitment supports your fellow participants and expresses respect for the retreat facilitators and staff who are committed to being here.

Can I stay extra days, before or after the retreat?

You are free to organise accommodation before and after the retreat directly with:
Down hall country house hotel
Matching Road,
Hatfield Heath,
Essex CM22 7AS
Tel: +44 (0)1279 731 441

How do I get there?

Directions can be found at http://downhall.co.uk/find-us/

What is the accommodation like?
Classic rooms are spacious and comfortable, complete with working desk, in-room iron and ironing board, tea & coffee making facilities and complimentary wifi access. All classic rooms are situated in the historic main house building and have stair access only.’ To keep the retreat affordable, prices are based on 2 sharing a twin room.

  • Tea & coffee making facilities
  • 24hr room service (at an additional charge)
  • Breakfast available in room (at an additional charge)
  • Wake up service
  • Newspaper
  • Mini fridge
  • Safe
  • Iron & Ironing Board

What should I wear, and what should I bring with me?

What I should wear?
Please dress comfortably, indoor shoes and good outdoor shoes, boots or wellingtons for walking. Warm clothes are advisable for the walk and an umbrella. You may want to change for dinner and bring a swimming costume if you wish to use the spa.

What should I bring with me?
Remember to bring any food supplements or medication you regularly take – enough for the length of your stay.

Are there opportunities or space for other activities?

Sunday morning before 11am would be a great opportunity to visit the sauna and steam room and enjoy the grounds. Use of the sauna and steam room is free, however there is an additional charge for spa treatments. Please book directly with Down Hall hotel for treatments. An additional opportunity would be when the retreat finishes at 3.30pm on the Sunday.

Travel Arrangements

All bookings are provisional until confirmed by our admin team. Please do not make any travel arrangements until after you receive confirmation of your booking. We cannot be held liable for travel costs.

What happens if I need to cancel?

We expect this retreat to book quickly, but late cancellations can lead to places being unfilled, since people on the waiting list often make other arrangements. For this reason, we have the following cancellation policy for confirmed places on retreats:

Cancellation Fees and Refunds:

  • To avoid the need for cancellation please ensure you are clear
    about your dates and retreat costs before you book.
  • If you cancel one month before the retreat start
    date, the cancellation fee will be £100.
  • Cancellation of a retreat less than one month but more than
    two weeks before the start date, will incur the loss of half the
    cost of the retreat or your full deposit, whichever is the
    greater.
  • Cancellation of a retreat two weeks (or less) before the start
    date will incur the loss of the full cost of the retreat.
  • Cancellations can be made by telephone or email. Please note
    that cancellations can only be accepted from the named
    participant and not from third parties. Any refunds can take up
    to 5 working days to be processed.
  • We reserve the right to cancel any bookings that are deemed
    unsuitable or inappropriate.


Weather Conditions

If you have to cancel your retreat due to adverse weather conditions our standard cancellation policy (above) still applies.

Who do I contact if I have more questions?

Any member of our team will be pleased to answer your questions and help in any way we can. Contact us on +44 (0) 794 606 3120 or email info@jennygarrett.global

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